FAQ

SHIPPING (FEES, TIME, TRACKING)

- FREE SHIPPING ON ALL DOMESTIC ORDERS  - International orders are $20 flat

- PayPal has varying fees and taxes depending on your zip code. I apologize for this inconvenience and I thank you for your understanding.

- Please allow up to 14-18 days for your order to be processed and shipped. All orders (domestic & international) ship via USPS Priority.

- Once a label is created for your order you receive an email with tracking and delivery info. If you have not received an email please check your junk mail.

- If you have already placed an order and wish to change the shipping address please email as soon as you can to avoid shipment to the wrong address. Once the order is shipped there will be no refunds. Thank you for your cooperation.

PRINTS

-If your print was unfortunately damaged during the shipping process please contact me at c.anaalyce@gmail.com with your order number and pictures of the damaged print within 5 days of receiving the delivery

-All prints come with a COA. I also personally sign, number and title them all.

- Sold out prints are not available once sold out unless otherwise stated

- Dimensions and prices of prints vary depending on the piece. Shipping costs also vary 

- Please try not to press the submit button twice during checkout to prevent a double charge. If this does happen please let me know asap before the order is shipped and no refund can be made, thank you!

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I hope I covered everything, thank you for your interest in my work. If you have any questions, comments, concerns please send me a message at c.anaalyce@gmail.com and I will gladly get back to you as soon as I can.

Do what you love, 

XO 

Ana Cervantes